Automated monitoring, fast deployment, with technical support always available.
Questions every critical-asset manager has already asked
Do you only work with clients who already use IBM Maximo or Octave Attune?
No. The diagnosis comes before the platform. We help you choose the right solution even if you don't use either one today, or use a legacy system that needs migrating.
Do I need to hire Deployment and Sustainment together?
Not necessarily. Each service block can be hired independently, according to your operation's needs. Someone who already has a deployment in production can hire only Sustainment, for example.
Who sustains the infrastructure, Maxinst or my internal team?
It depends on the deployment model that makes sense for you. This is defined case by case, together with the client, and isn't a fixed rule per platform.
Do you migrate from another EAM system to Maximo or Octave?
Yes. Migration follows the same rigorous technical approach as any deployment, preserving history and operational continuity.
What is Hypercare, within Digital Products?
It's the period of assisted operation right after a custom-built system, feature, dashboard or app goes into production, ensuring the solution works as expected in the operation's real day-to-day.
Is there a fixed SLA for Technical and Functional Support?
The SLA is defined according to each client's operational needs and criticality.
Does Maxinst only serve the energy and oil & gas sector?
No. We work in energy, oil and gas, industry, sanitation, facilities and infrastructure, among other sectors with intensive use of critical assets.
How does the process start?
With a diagnosis of your operation, with no obligation to hire. It's from that diagnosis that we recommend the service, or combination of services, best suited to you.
Do you offer training for teams that already use Maximo for years, without buying another service?
Yes. Training can be hired standalone, independent of any deployment project already underway.
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